Privacy policy

Last updated: December 21, 2024

This Privacy Policy describes how Magnus Berg and Plainsmen Records ("we," "us," or "our") collect, use, and disclose your personal information when you visit, use our services, or make a purchase from magnusberg.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The type of information collected varies depending on how you interact with us.

In addition to the specific uses listed below, we may use information collected to:

  • Communicate with you.
  • Provide or improve our Services.
  • Comply with legal obligations.
  • Enforce applicable terms of service.
  • Protect or defend our Services, rights, and users.

What Personal Information We Collect

Information We Collect Directly from You

Information you directly provide when using our Services includes:

  • Contact details: Name, email, phone number, and shipping/billing address.
  • Order details: Information related to your purchases.
  • Account details: Username, password, and security questions.
  • Customer support information: Any details provided during communications with us.

Some features of the Services may require you to provide this information. Opting not to may limit access to these features.

Information We Collect About Your Usage

We may automatically collect information about how you use our Services, such as:

  • Device and browser details.
  • IP address and location.
  • Interaction data from cookies, pixels, and similar technologies.

Information We Obtain from Third Parties

We may collect information from vendors or service providers, such as:

  • Payment processors to facilitate transactions.
  • Shopify and other partners powering our store.

Any third-party information collected is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  1. Providing Products and Services

    • To process payments, fulfill orders, manage accounts, and facilitate returns/exchanges.

  2. Marketing and Advertising

    • To send promotional materials or personalized advertising.
    • If you’re an EEA resident, these activities rely on our legitimate interest as defined under Art. 6(1)(f) GDPR.

  3. Security and Fraud Prevention

    • To detect, investigate, or prevent fraudulent activity.
    • EEA residents: This relies on our legitimate interest under Art. 6(1)(f) GDPR.

  4. Improving Services

    • To enhance user experience and resolve support issues.

Cookies

We use cookies to:

  • Remember preferences and actions.
  • Analyze interactions to optimize Services.
  • Tailor ads and services through third-party partners.

You can manage cookies via browser settings, but this may impact functionality.

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers (e.g., payment processors, fulfillment partners).
  • Business and marketing partners for advertising and promotional purposes.
  • Legal or regulatory entities as required.

We do not sell or share sensitive information without consent or use it to infer characteristics about you.

Children's Data

The Services are not intended for children. If you believe a child has provided personal information, contact us to request deletion.

Security and Retention

We take reasonable steps to protect your data but cannot guarantee perfect security. Retention periods depend on legal, contractual, and business needs.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, delete, or restrict processing of your information.
  • Withdraw consent where applicable.
  • Opt out of sales or targeted advertising.

To exercise your rights, contact us using the details below.

International Users

Your data may be processed outside your country, including by third-party providers. Transfers are conducted using recognized mechanisms like the European Commission's Standard Contractual Clauses.

Contact Us

For questions or to exercise your rights:

For data protection purposes, Magnus Berg and Plainsmen Records are the data controllers of your information.